The following terms of sale (‘TOS’) apply in their whole
with any order placed on www.electroworldshop.com . Therefore, any order
implies express acceptance, irrevocable and without reserve of the customer
with the present TOS. The TOS prevails on any other document exchanged between
the parties, in particular the customer general terms of purchase, regardless
of the moment where they might have been in contact with Electroworldshop. Any
particular condition derogatory or adding to the provisions of the TOS will
only be accepted with a written agreement of Electroworldshop.
Article 1 – Price
1.1 – The prices of the articles are those applicable the
day of the confirmation of order.
1.2 – The prices given on the www.electroworldshop.com site
are Net of tax and include transportation costs. Prices indicated are final and
nothing will be added by Electroworldshop.
1.3 – Electroworldshop prices are displayed in US$ (United
States of America Dollars). The customer can define in his/her preferences a
second currency to have an up to date conversion of the pricing in his/her
currency. But payment is always in US$.
1.4 – The prices of the articles taken into account for the
invoicing will be those at the day of the validation of the order by the
customer. No change of a product price will be accepted after the creation of
an order, whether the variation is positive or negative.
1.5 – Our prices do NOT include country specific custom
taxes & duties, associated with the delivery of your order. These fees must
be paid by the customer directly to the delivery carrier at the time of
Article 2 – Order and validation of order
2.1 – For reasons of reliability and traceability of the
orders, all orders must be validated
2.2 – When the customer carries out the creation of an
order, it will receive thereafter a Proforma summing up the articles ordered by
the. The customer will have to validate this Proforma after having checked all
the details of it (addresses, nature of the articles, prices etc.). The
validation of the Proforma is equal to a confirmation of the order and is transmitted
to our shipping staff for delivery after payment is completed.
2.3 – The validation of the order by the customer is
therefore an agreement to these TOS.
2.4 – Payment is handled online by our payment provider, in
a total secure environment for your safety. No credit card data is recorded by Electroworldshop,
everything is handled by our payment provider.
Article 3 – Availability
3.1 – The www.electroworldshop.com site is used as the
reference for the availability of the products. Products available are
indicated as ‘in stock’. Products which are not ‘in stock’ are not purchasable
as Electroworldshop will only allow a customer to order a product which we can
3.2 – The products are offered within the limit of stocks
available. For the products which are not in stock, customer can be informed by
simply using the request option when they are. Generally restocking is quick,
but the offers are valid subject to availability from the suppliers of Electroworldshop.
3.3 – The indication of the inventory position of the
product is thus given at the time of the creation of the order on our www.electroworldshop.com
site. The inventory position is directly influenced by our suppliers and by other
customers and it is possible that modifications are made on the availability of
a product. It is therefore possible that after the creation of your order a
product turns out to be unavailable. Electroworldshop is committed to inform
you as fast as possible in this unlikely event.
Article 4 – Delivery & Insurance
4.1 – The delivery of an order validated by the customer
will be made either free at Electroworldshop expenses by air mail, or by
courier/forwarder at the cost indicated on the website for customers who want a
guaranteed delivery time. The order will be shipped to the delivery address
supplied and confirmed by the customer. Electroworldshop thus denies its
responsibility in the event of delay, damage or missing items related to
transport. In the event of a change of delivery address, only a request for
modification by the customer communicated before any validation of an order can
be taken into account by Electroworldshop.
4.2 – The delivery time indicated by our shipping partners
varies according to the selected service. For more information, visit the
respective websites of the conveyors where the delivery time according to their
services is indicated.
4.3 – The expenses for delivery, when shipping cost is
invoiced by Electroworldshop and products delivered by its conveyors, are
specific to each order. When a non-free shipping option is selected, they are
taxed according to the highest weight between real weight and volumetric weight
of the product including packaging. Each new order from the customer will
include the delivery expenses inherent to the order.
4.4 – Electroworldshop reserves the right to split a unique
order and to carry out one or more partial sending upon availability of certain
ordered products. This will be at Electroworldshop’s cost for the comfort of
4.5 – Each delivery will correspond to a tracking number
which will be mentioned on the commercial invoice (provided to the customer on
the day of shipment). The parcel(s) can be tracked on the courier website.
4.6 – In the event of complaint of the customer following a
delivery problem: loss of one or the totality of the parcels, damaged goods,
missing items (theft inside a parcel of part of the goods) etc, no claim will
be possible if the customer did not specify it to the courier at the time of
4.7 – The products sold are property of Electroworldshop
until they are fully paid.
4.8 – All products are shipped from the People’s Republic
Article 5 – Payment and Invoicing
5.1 – Payments have to be paid with any major credit/debit
cards. Electroworldshop reserve the right to cancel an order if it considers
that the credit card being used is a safety risk for Electroworldshop and the
card holder. The card is then fully refunded and the order cancelled.
5.2 – An invoice in .pdf format will be sent by e-mail to
the customer on the day when the order is dispatched. It is up to the customer
to print the invoice or to store it electronically. The products cartons come
with a delivery note which does not indicate any pricing and does not act as
Article 6 – Warranty & return policy
The products which the customer bought on www.electroworldshop.com
in general carry a 12 months guarantee from the day of the invoice. Certain
specific products are however sold with a guarantee of 3 months only (software
and consumables) and all products requiring a handling other than simple
connections (spare parts, article of customization requiring soldering and/or
opening of consoles etc) lose their guarantee from the moment they were
installed. To return products and the start of a RMA procedure, the customer will
need in all cases to contact its Electroworldshop support to define the
process. In all cases the customer will have to fill out a RMA document with
information such as nature of the product, n° of corresponding invoice, nature
of the problem with product etc. The return
cost for the defective products is payable by the customer.
In the event of a defective or non-conform products, duly noted by Electroworldshop,
the customer will be able to obtain replacements, within the limit of stocks
available, or a credit note corresponding to the purchase price net of tax of
the defective or non- conform products, the choice being made by Electroworldshop,
without any allowance, damages or penalties.
Article 7 – Act of God
Are regarded as causes of suspension or exemption of the
obligations of each parties, with the title of Act of God, in particular,
natural cataclysms, fires, strikes, lockout, difficulties of restocking due to
transport issues or to state restrictions measures.
Article 8 – Legal competence
Any order placed on Electroworldshop under the present GST
is subjected to the Republic of Seychelles law.
THE ONLY COURT COMPETENT FOR ANY DISPUTE RELATING TO THE EXECUTION OF AN ORDER
WILL BE THE REPUBLC OF SEYCHELLES, NOTWITHSTANDING PLURALITY OF DEFENDANTS OR